In the clip, the Disneyland Paris employee is seen hastily escorting the couple off a stage mid-proposal after appearing to take the ring from a man on bended knee and gesturing at the pair to leave the stage, located in front of Sleeping Beauty’s castle.
As the man obeys orders, he tells the employee that his now-fiancée said “yes” to his proposal. The employee responds, “Yes, that’s great, but over here, it’s going to be even better.”
In a statement toThe New York Times, Disney said they apologized for the incident and want to make things right with the couple involved.
“We have offered our sincere apologies to the couple concerned and we will do everything we can to make this up to them,” the spokesperson said.
Disney did not immediately respond to PEOPLE’s request for comment.
In a phone interview with theTimeson Monday, 31-year-old Ante of Germany confirmed that Disney has offered him and his fiancée a free weekend at a Disneyland park and hotel of their choice. However, he doesn’t plan to accept.
“I don’t want to visit Disneyland any more. They can’t give us the moment back and that’s the only thing I want — to get a second chance,” Ante said. (Ante spoke with theTimesunder the condition that only his first name be used and his fiancée’s name remain private.)
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Disney had played a significant role in their relationship, said Ante, who spent months planning the May 21 proposal after his now-fiancée gifted him with tickets to Disneyland for Christmas.
Ante originally planned to propose during the fireworks show, but told theTimeshe wasn’t able to wait that long.
Instead, Ante opted to pop the question on the stage, which, according toCNN, is used for performances throughout the day. Before moving forward with his revised plan, Ante said he asked a different park employee for permission to use the stage, per the report.
But it wasn’t long before the second employee ran on the stage and interrupted the couple’s special moment.
He added that fiancée “was at the same time very happy and sad” following the incident.
“Disneyland stands for dreams,” he said to the outlet. “Our moment was destroyed.”
source: people.com
